If you cannot play the game with your original account due to a permanent usage restriction when opening Dark and Darker Mobile, please contact the Dark and Darker Mobile Customer Center by using the form below.
[Account Status Verification & Ban Lift Form]
1. Banned nickname:
2. Date and time of restriction:
3. Related screenshots or videos displaying the restriction message
For account usage, we carefully review and proceed with measures according to our privacy policy.
Due to concerns on protecting others' personal information, we might not be able to provide details regarding the ban process and results. We kindly ask for your understanding in this matter.
Please note that actions might be taken in accordance with our privacy policy when if false reports were made as well.
*Dark and Darker Mobile Privacy Policy
https://dndm.krafton.com/en/clause/rules_of_conduct